Refund policy
Returns must be made within 7 days of receipt. Items to be returned must be in new and unused condition with all original tags and labels attached.
The customer is responsible for shipping charges for returns at the customer's request.
*Return process
If you wish to return an item, please contact us at Ikoikosaku@gmail.com. Please include your order number and product name. After receiving confirmation of your return request via email, please send the item(s) in its original packaging to the address below.
*Refunds
After receiving your return, we will confirm the condition of the merchandise and process the return. Please allow at least 14 days after receiving the merchandise for the return to be processed. Depending on your credit card company, it may take 1-2 weeks to appear on your credit card statement.
*Exceptions
In the case of defective or damaged merchandise, please contact us at the address below to arrange for a refund or replacement. Please note that due to the one-of-a-kind nature of these items, exchanges may not be possible. Refunds will be issued in such cases.
ikoikosaku@gmail.com